5

I have always been so nervous about having others work on my car, and with my 335i I barely like doing anything to it, its a touchy car, my girl pump regulator went out, my rear wheel bearing went out, Christy worked with me, called my aftermarket warranty company, took care of all the hard work, she really made me feel like family, and as someone who is in the business of customer service this place is A+ it could not be any better! She worked with my warranty getting everything she could to reduce my costs, she kept me up to date with everything that was going on with the car, I am extremely lucky to have this shop in my town. go here people seriously. Todd the mechanic does extremely good work!

5

Todd and Christy have been so good to work with. I've had them do maintenance and some repairs. All have been excellent. The last repair I was quoted 2,800 from a BMW dealer and they did it for 1675. Honest and amazing folks. Thank you.

Thank you for your feedback in the quality of our service! We appreciate each and every one of our customers and strive to do the best we can in all aspects!

- Master Tech Auto Mechanics
1

Unorganized

Aaron, I sincerely apologize that you experienced an unorganized shop when visiting Master Tech Auto. Your name does not ring a bell or come up in my system. We would love to have a second opportunity to serve you and give you a 5 star experience!

- Master Tech Auto Mechanics
5

If I could give Master Tech six stars I would. I just recently had my throttle actuators changed on my M3. I believe Todd at Master Tech finished the job in about 3 hours or probably less. Plus he put in a thermostat. Everywhere I looked online this job takes 4 to 5 hours. I live in Raleigh North Carolina and I'm honestly thinking about going back to Hickory just to get my car repaired by Master Tech. Christy is very nice, helpful, and professional. If you have a BMW and you're anywhere near Hickory North Carolina take it to Master Tech for repair.

Thank you Patrick for the wonderful review!

- Master Tech Auto Mechanics
5

Todd and Christy did a great job taking care of my BMW mechanical issue.

Thank you for your feedback in the quality of our service! We appreciate each and every one of our customers and strive to do the best we can in all aspects!

- Master Tech Auto Mechanics
5

Fantastic group of mechanics specializing in German made vehicles.

Thank you for your feedback in the quality of our service! We appreciate each and every one of our customers and strive to do the best we can in all aspects!

- Master Tech Auto Mechanics
5

Best place for all German vehicles.

Thank you for your feedback in the quality of our service! We appreciate each and every one of our customers and strive to do the best we can in all aspects!

- Master Tech Auto Mechanics
5

Absolutely the best automotive service center I've ever used. They specialize in BMW, Mercedes and Porche's. Christy and Todd well treat you right.

5

We are so glad to hear that you had a five star experience at Master Tech!

- Master Tech Auto Mechanics
5

Awesome people, always great attitudes and service overall. Very honest and worth the money. Highly recommend it!

Thank you for your feedback in the quality of our service! We appreciate each and every one of our customers and strive to do the best we can in all aspects!

- Master Tech Auto Mechanics
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