5

Great customer care was provided through accurate appointment scheduling and full attention to detail on the services. Thank you !

5

Great job, and great people’s! Thank you’ll for the work you do, and the work that was done on my vehicle! God Bless your Business!

5

Great job highly recommend

5

Completely Replaced motor Job well done and in a timely manner PLEASED!!!

5

Thank you Heather for the 5-star review!

- Master Tech Auto Mechanics
5

Amazing place and amazing people!! Rate these guys 5 star!!!

Thank you Matt! It is always a pleasure working with you, we look forward to seeing you again for your next service!

- Master Tech Auto Mechanics
5

Very friendly and knowledgeable owners

1

These was the most disrespectful, untrustworthy, lying, SO CALLED CHRISTIAN I HAVE EVER DEALT WITH AND THIS DEAL THEY THOUGHT THEY DID IS FAR FROM BEING OVER. NEVER SEEN A CHRISTIAN FOLKS LIKE THIS BUT IT'S OK I'M NOT HALF OF WHAT GOD IS GOING TO DO TO YOU

Mrs. Hunter, I would normally not use my Christian belief in a response to a customer but since it was used against us, I will respond as a Christian business owner. It saddens me to hear that our Christianity has been questioned with this situation more than any negative comments about our mechanical abilities or even a 1 star review. I do strongly agree that God will hold us ALL accountable for any wrong doings in our lives. We have provided services to you and your husband for several years now without our Christianity or abilities questioned. Your vehicle was brought to us with a request for spark plug replacement. After looking at the vehicle history we advised you that plugs had already been changed as well as one ignition coil. The technician ran a diagnostic scan to determine which cylinder was misfiring but found other fault codes that were potentially causing misfires. The faults in the vehicle led us to a bulletin from BMW. We went through the diagnostic steps and provided you with the recommended repairs per the BMW bulletin. We also provided you with information concerning the recommended oil filter and oil as we noted the vehicle had a non-factory oil filter. As a Christian business is it not our practice to “throw stones” at any other business or their work. When threats were made to our service advisor about a lawsuit if we didn’t make your car right, we decided to step away from doing any repairs to your vehicle. We did not charge you any diagnosis time nor did we do any work to your vehicle. We cannot take responsibility for any outside work done on a vehicle and thought it best to not get involved with the situation any further. I do hope that you are able to find a shop that can meet all your Christian standards and automotive needs.

- Master Tech Auto Mechanics
5

Very professional and caring people and very knowledgeable about my vehicle I will be going back.

5

They had great customer service. Very friendly. Excited to do business again

Thank you Mrs. Benfield for the 5-star review! We look forward to working on your Sprinter again in the futrue!

- Master Tech Auto Mechanics
Master Tech Auto Mechanics is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Master Tech Auto Mechanics (828) 322-2241 if you have any issues in accessing any area of our website.