About Us

Master Tech Auto is an auto repair facility that’s been serving Hickory, NC, area motorists since 2012 with expert car maintenance and repair services. We specialize in comprehensive auto care for BMW and Mercedes-Benz automobiles, as well as cars from Porsche, Mini and other makes.

When you’re looking for an oil change or even an engine replacement, we’ve got you covered with our full-service auto repair offerings. Contact our expert service staff today to learn more about the array of services we offer for your automobile.



Hi, my name is Floyd Reid. I have been a Mercedes-Benz service technician for Master Tech Auto since 2014. I have been working on Mercedes since 1982 and began working as a mechanic in 1974. I worked for Rick Hendricks dealership for 32 years and was a certified Master technician through Mercedes-Benz North America.



Hi my name is David I started my career as a child working in a small paint and body shop of one of my family members and since then I have followed my passion with cars. I have now been working on vehicle for 18 years and I was thinking about “the best or nothing” experience and became a certified technician by Mercedes-Benz. I became part of the Master Tech family in 2021 to put into practice my knowledge and values such as integrity, discipline and passion which allows our customer to have the best automotive experience.



Living a dream, it’s not my dream but I’m sure it’s someone’s! I jumped out of airplanes for 3 years because I thought that would be a lovely idea… sometimes it was. After that I repaired and launched AH-G4D Apache helicopters for another 3 years and that was pretty cool. I then graduated from Nascar Tech Institute in 2019 and have been working on vehicles ever since and joined the Master Tech family in 2021.



Hi! My name is April I am the office manager and owners daughter at Master Tech. I joined the team in 2019 right before the birth of my daughter. I have three beautiful children and I have been raised around the automotive industry my entire life! I "stepped back" into my position here before becoming a trauma nurse and I wouldn't trade a minute of it! It's been an honor to be apart of the Master Tech family and grow with our customers and staff.



Hi! My name is Wanda Lingerfelt aka "shop mom". I was employed at the city of Hickory for 12 years and retired from Tri-city church after 15 years. I now have the privilege of being the shop mom to this wonderful family. Top notch techs, wonderful owners, three kiddos and 2 dogs; we are all family here! I am truly thankful for the people of Master Tech and proud to be apart of them!



Hi! My name is Justin Malloy. Born and raised in the Motor City, I fell in love with cars at the age of 14. I have since been fortunate enough to have a car of my dreams from my childhood that I enjoy and work on, but I also admire sports cars of all makes and models, thanks to working with European vehicles for the past 6 years. My family and I have called Hickory home since 2009 and I joined the Master Tech team in 2022.

Master Tech Auto Mechanics is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Master Tech Auto Mechanics (828) 322-2241 if you have any issues in accessing any area of our website.