About Us

Master Tech Auto is an auto repair facility that’s been serving Hickory, NC, area motorists since 2012 with expert car maintenance and repair services. We specialize in comprehensive auto care for BMW and Mercedes-Benz automobiles, as well as cars from Porsche, Mini and other makes.

When you’re looking for an oil change or even an engine replacement, we’ve got you covered with our full-service auto repair offerings. Contact our expert service staff today to learn more about the array of services we offer for your automobile.



Hi, my name is Dylan and I have been workings on cars for quiet a few years and have an avid obsession with cars especially BMW’s. My favorite color is yellow, and I love anything that has to do with Snap-on. I mainly work but in my free time I try to enjoy my racing simulator and spending time with family. You can always find me willing to lend a hand and ready to work on anything mechanical and helping anyway I can. For you all BMW and exotic car needs you can trust they’re in the right here with us!



Hi, my name is Floyd Reid. I have been a Mercedes-Benz service technician for Master Tech Auto since 2014. I have been working on Mercedes since 1982 and began working as a mechanic in 1974. I worked for Rick Hendricks dealership for 32 years and was a certified Master technician through Mercedes-Benz North America.



Hi my name is David I started my career as a child working in a small paint and body shop of one of my family members and since then I have followed my passion with cars. I have now been working on vehicle for 18 years and I was thinking about “the best or nothing” experience and became a certified technician by Mercedes-Benz. I became part of the Master Tech family in 2021 to put into practice my knowledge and values such as integrity, discipline and passion which allows our customer to have the best automotive experience.



If you’re looking for the handsome face of Master Tech, look no further. My name is Mason, I went to school for culinary arts and decided to pursue my passion for cars instead. I have been a service advisor for the past 7 years or so while working on my own cars and motorcycles at home. Here at Master Tech we are a family owned business who treats customers as one of our own! If you need any work done or appointments scheduled, I’m your guy!



Living a dream, it’s not my dream but I’m sure it’s someone’s! I jumped out of airplanes for 3 years because I thought that would be a lovely idea… sometimes it was. After that I repaired and launched AH-G4D Apache helicopters for another 3 years and that was pretty cool. I then graduated from Nascar Tech Institute in 2019 and have been working on vehicles ever since and joined the Master Tech family in 2021.

Master Tech Auto Mechanics is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Master Tech Auto Mechanics (828) 322-2241 if you have any issues in accessing any area of our website.