Hickory Auto Repair

167 reviews
Mon - Fri: 8:00 AM - 5:00 PM
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5

The only people we will trust our BMW, Mercedes and Land Rover vehicles with! Quick to diagnose, repair and get our vehicles back to us. Knowledgeable and friendly.

It is always a pleasure working with you and your family! Thank you for the 5-star review and we look forward to the next visit!

- Master Tech Auto Mechanics
4

Overall it was a very good experience, knowing how long the repair would take and being updated on how long my repair would take would have been helpful. I will ask more questions next time.

I apologize that your experience was not a five star as we always strive to do. We had spoken when the estimate was first created several weeks prior to the vehicle being here and we had briefly discussed at that time how long the repair would take. We provide an estimated time of how long the repair should take if no problems arise. Unfortunately, there are times where our estimated time of repair is extended, for example; rusted bolts and damaged parts from the dealership etc. We hope your next experience here at Master Tech Auto goes more smoothly.

- Master Tech Auto Mechanics
5

Fantastic customer service backed by quality work. I took my car in for a basic service and they explained the process, what was done, and what would be needed in the future.

Thank you for your feedback in the quality of our service! We appreciate each and every one of our customers and strive to do the best we can in all aspects!

- Master Tech Auto Mechanics
5

Thank you so much to the whole team!

Thank you for the 5 star review!

- Master Tech Auto Mechanics
5

Master Tech was recommended to my Wife and I by the tire shop we deal with and turned out to be the best recommendation we have ever had. The owners and their people could not have been more accommodating and professional including the mechanic who turned our 2005 Mercedes CLK 320 into a "like new" vehicle operationally. Faye and I would give Master Tech a FIVE STAR PLUS!!

Mr. Myers, it was a true honor to be able to work with you and your wife! We look forward to working with you again in the future. Thank you!

- Master Tech Auto Mechanics
5

Checked car over and gave opinion. Service: General repairs & maintenance

Thank you Larissa for the 5 star review!

- Master Tech Auto Mechanics
5

There have been multiple occasions where they have been so honest with repairing my mother’s car. They are just great people and their work has been so reliable. I would highly recommend their services!!! Services: General repairs & maintenance, Electrical repair

Robin, thank you so much! It is always a great opportunity to help when we can in small instanced like today! We look forward to seeing you and your mother in the future! Have a blessed day!

- Master Tech Auto Mechanics
5

Amazed at how friendly and wanting to help these people were. I own a Smart Car and most garages won't work on them! Master Tech has trained mechanics and will work on anything that needs to be fixed on the Smart Car. Also charged me considerably less than I was expected to pay! Can't say enough about the experience and service they extended to me. Thank you Master Tech! Service: Electrical

Margie, I am so glad you have a wonderful first experience here at Master Tech! We look forward to having you back!

- Master Tech Auto Mechanics
5

Master Tech is one of the friendliest, efficient, decent pricing car repair places that you'll ever come across. They are honest, fair and super knowledgeable about the cars they service. I highly recommend. Service: General repairs & maintenance

Mrs. Froneberger, thank you for your recommendation! We strive to be a 5 star shop and are pleased to know our honesty and friendly atmosphere is expressed to our customers! We look forward to servicing your vehicle again in the future!

- Master Tech Auto Mechanics
5

Thank you for the 5 star review!

- Master Tech Auto Mechanics
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921 18th Street Place Northwest Hickory, NC, 28601 (828) 322-2241
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