Hickory Auto Repair

346 reviews
Mon - Fri: 8:00 AM - 5:00 PM
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5

I had called around to a few places and they were all booked out for 2 wks before they could get me in, I came across Master Tech Auto Mechanics and gave them a call. They asked what was wrong with my car, I explained the issues, told me to bring it in later that same week. They are super friendly, very attentive, and family owned and run. They did a great job in a timely manner and kept me updated along the way. They even reach out to you via text thanking you for your business and making sure all is well. They will be my definite go to from now on!!

Thank you Ms. Canipe for such a kind review! We are thankful to be the shop who will take care of you from now on! It is great to hear that your process from beginning to end was done in a timely manner and with a good attitude! We appreciate you and look forward to your next visit with us!

- Master Tech Auto Mechanics
5

Fair & honest people willing to go above and beyond to make sure return customers are getting the best service

Thank you for the 5-star review!

- Master Tech Auto Mechanics
5

They did a excellent job. I would recommend MasterTech if someone in need of repairs for their Mercedes. Very nice and respectful and professional..

Thank you for the recommendation!

- Master Tech Auto Mechanics
1

Mr. Prouty, I would love to have a little more insight on the 1 star review; I am certain that the owner would love to speak with you on your arrival for picking up your vehicle. We appreciate all of our customers and hold a high standard for experience, integrity and excellence of all our employees. We always appreciate feedback from our customers and what we can do to make your experience better. We hope to see you soon!

- Master Tech Auto Mechanics
5

Did my work in a timely manner and were very flexible. Would/am going there again! :)

Thank you for leaving us a 5-star review! We always appreciate the kind words and positive feedback!

- Master Tech Auto Mechanics
5

Super nice people here! Also very knowledgeable. I've tried a couple other Mercedes specialists but got the best results from Master Tech. If I drop off my AMG for service, I know she's in good hands. Thanks yall!

We appreciate the kind feedback Mr. Pero! Thank you for trusting us with your beautiful AMG; it is always a pleasure to work with you and get back on the road safely!

- Master Tech Auto Mechanics
3.5

I really like this repair shop! Such nice people work here!!!

Thank you for the positive feedback, we strive to provide top notch customer service and repairs. I would love more feedback on how we can make your next experience with us 5 star worthy!

- Master Tech Auto Mechanics
5

I had an oil leak issue with my 335i BMW. It already had been to one shop and they could not seem to figure it out. Located these fine folks on Google after some research decided to give them a shot. Start to finish it went perfectly. Very professional… Got a personal tour of their facility before I make my final decision …first class operation. They certainly know what they’re doing and gave a quote up front. Stuck to their word on the price. Highly recommended.

Thank you Mr. Peace for such kind words! We practice holding the upmost standard for all our employees; I love to see are expectations have been met with your visit! Excellence, experience, integrity; its our motto! We look forward to working with you again in the future, thank you!

- Master Tech Auto Mechanics
5

Master Tech Auto provided us with top-notch customer service and did a great job of answering all of our questions. They got our car in for service in a timely manner and finished the work in one day. Their communication with us throughout the process was great!

Thank you, Mike, it was a pleasure to work with you. We try to provide communication from start to finish with accurate promise times, information about the repair and any concerns/updates the tech notates. We appreciate the 5-star review and look forward to working with you on all your future car needs.

- Master Tech Auto Mechanics
5

Master Tech provide valuable and timely information as it pertained to my vehicles. The service tech and front office staff were honest in their assessment and recommendations, and supplied options to resolve my issues. They were not pushy as some other places I have encountered, THAT was appreciated. I would come back for other automotive needs as those needs arise.

Thank you, Stacy we time pride in all that we do here at Master tech but as our motto goes, Excellence, Experience, Integrity. We live by those words and always value our customers when it comes to their decisions on repairs of their vehicle. We appreciate the 5-star review and as always look forward to seeing you back for all future repairs!

- Master Tech Auto Mechanics
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921 18th Street Place Northwest Hickory, NC, 28601 (828) 322-2241
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