4

Did not understand the billing. Last time they did not charge for towing. This time it seem way to much and was not clear on what was wrong. It seem to be short staff and everyone had diiffer answers. Mason alway May thing Clermont and work smoth. New guy was good but took forever to get car back . Other wise I love this place! Maybe just busy holiday.

Mr. Hayes I do apologize if there was any inconvenience or misunderstanding when the vehicle was with us during your last visit. I do see here in our records that the previous repair was done when we had the ability to pick up and deliver before our driver passed away. We can no longer offer those services which is why there was a tow bill added to the bill upon your request since the vehicle could not be picked up. I do hope that we can clarify that the repair needing to be done was for the front struts in which a previous repair shop had not torqued the bolts correctly and they came lose. We were very glad we found this while the vehicle was at our shop before any other damage was done and we could put you back on the road safely. I do hope this gives you some clarification and as always we appreciate the business and look forward to working with you again in the future.

- Master Tech Auto Mechanics
5

Excellent service

Thank you Dr. Wimberly for the 5-star review!

- Master Tech Auto Mechanics
5

Thank you Mr. Kelly for the 5-star review!

- Master Tech Auto Mechanics
5

Great company and will use again

We look forward to working with you again Mr. Wells! Thank you for taking the time to leave us a 5-star review!

- Master Tech Auto Mechanics
5

Great team, excellent work and very happy customer!!

I am very glad to hear that you are a pleased customer! We look forward to working with you again in the future! We appreciate the 5-star review!

- Master Tech Auto Mechanics
5

Thank you Mr. Martinez for the 5-star review!

- Master Tech Auto Mechanics
5

Great service!! They were able to get me on the schedule the same day I called! Friendly employees and comfortable place to wait. Highly recommend!!!

Ms. Sipe, it was a great pleasure meeting you! We are pleased that your first visit here was 5-star service! We look forward to working with you again in the future!

- Master Tech Auto Mechanics
5

I have no complaints. Fixed my transmission problems and would definitely go back.

Thank you Mr. Wininger it was a pleasure working with you and getting your Ultimate Driving Machine's transmission repaired! We look forward to having you back!

- Master Tech Auto Mechanics
4

Very good in explaining what was wrong with my car.

Thank you for leaving feedback on your visit Ms. Griffin! Christy does a great job in explaining the mechanical aspects in a way for our customers to understand!

- Master Tech Auto Mechanics
5

Thank you for the 5-star review!

- Master Tech Auto Mechanics
Master Tech Auto Mechanics is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Master Tech Auto Mechanics (828) 322-2241 if you have any issues in accessing any area of our website.